Module 4: Introduction to Mental Health

Learning Objectives:

Key Focus Areas:

Key Terms:

Introduction to Mental Health

Mental health is a dynamic state that exists along a continuum from optimal well-being to severe illness. This module provides an overview of key concepts for undergraduate nursing students, including the mental health continuum, principles of crisis intervention, differences between DSM-5 diagnoses and nursing diagnoses, legal/ethical issues in mental health care, and basic neurobiology of mental health conditions and treatments.

Mental Health Continuum

Definitions: Mental health is not simply the absence of illness; it is a state of well-being in which an individual can cope with normal stresses, work productively, and contribute to society¹⁵². Mental illness refers to diagnosable disorders that cause significant disturbances in thinking, emotion, or behavior, associated with distress or impaired functioning¹⁵³. Mental well-being (or wellness) lies at the healthy end of the spectrum, characterized by positive functioning and life satisfaction even amid normal stressors.

Continuum Concept: Mental health exists on a continuum from well-being to mental illness, rather than a binary healthy/sick divide. An individual may experience transient emotional problems (e.g. grief, stress) in the mid-range, and more severe mental illnesses at the extreme end​wtcs.pressbooks.pub. People can move along this continuum throughout life. For example, someone with generally good mental health may develop a period of depression after a major loss and then recover with support and treatment. Conversely, a person with a serious mental disorder can achieve high levels of well-being if their condition is well-managed. Mental health fluctuates due to a complex interplay of factors¹⁵².

Influencing Factors: Both protective and risk factors—biological, psychological, and social—affect where one falls on the continuum. Biological factors (like genetics, brain chemistry, or medical conditions) can increase vulnerability to mental illness or confer resilience. For instance, genetic predisposition and neurochemical imbalances are linked to disorders such as schizophrenia and depression¹⁵². Psychological factors include personality traits, coping skills, and trauma history. Good coping skills and resilience can buffer against stress, whereas maladaptive coping or unresolved trauma can precipitate mental health problems. Social factors (support networks, socioeconomic status, cultural influences) also play a pivotal role. Exposure to chronic adversity—such as poverty, violence, or isolation—heightens the risk of moving toward mental illness¹⁵². In contrast, strong relationships and community support are protective. The World Health Organization emphasizes that throughout the lifespan, various individual and societal determinants continuously act to “protect or undermine our mental health and shift our position on the mental health continuum”¹⁵².

Prevalence and Examples: Mental health disorders are common. Approximately 1 in 5 adults in the U.S. experiences some form of mental illness in a given year¹⁵⁴. These range from mild, short-term conditions to chronic serious mental illnesses. For example, an individual might experience acute stress or adjustment difficulties (mild, temporary disruption) in response to a life change, which resolves with time or counseling, versus someone with bipolar I disorder (a serious mental illness) who has recurrent episodes of mania and depression requiring ongoing management. Nurses should understand that everyone has mental health that can vary over time, and early intervention or health promotion (like stress management, social support, therapy) can help maintain or restore a person’s place at the healthier end of the continuum.

Crisis Intervention

Understanding Crises: A crisis is an acute, time-limited event (typically lasting 4–6 weeks) in which usual coping mechanisms fail, causing significant distress and functional impairment​nursekey.com. Crises occur when a person faces a hazardous event or stressor perceived as overwhelming and intolerable. They threaten one’s equilibrium and usual emotional balance. Importantly, a crisis is not always synonymous with mental illness; even psychologically healthy individuals can experience a crisis if stressors exceed their coping capacity. Successful resolution of a crisis can lead to personal growth (by developing new coping skills) or, if not resolved, can precipitate mental health problems​nursekey.comnursekey.com.

Types of Crises: There are three basic categories of crisis situations​nursekey.com:

Regardless of type, perception of the event is critical in determining if it becomes a crisis for that person. Two people might face the same event (e.g. job loss) with one experiencing it as a solvable problem and the other as a catastrophic crisis, depending on their appraisal, supports, and coping resources​nursekey.comnursekey.com.

Principles of Crisis Intervention: The primary goal in a crisis is to return the individual to their pre-crisis level of functioning or higher. Because crises are self-limiting and usually resolve within weeks, interventions are focused on immediate problem-solving and safety. Key principles include: ensuring safety (the individual and others must be protected from harm, e.g. suicide risk must be addressed immediately), rapid response (intervene as early as possible after the crisis onset), and restoration of equilibrium (help the person regain emotional stability and control). Crisis intervention is a short-term, here-and-now therapeutic approach that emphasizes support and problem-solving over intensive personality analysis​nursekey.com. The nurse’s role in a crisis includes prompt assessment of the person’s physical and emotional state, active listening and reassurance, help in identifying effective past coping, and linking the person to social supports or professional resources.

Nursing Responsibilities: Nurses are often on the frontlines of crisis situations (in emergency departments, clinics, or the community). The nurse should remain calm, exhibit empathy, and establish trust quickly. Priority is given to assessing the individual’s safety – for example, evaluating suicidal or homicidal ideation and removing any immediate dangers¹⁵⁶. The nurse should then focus on the patient’s current feelings and problems, since during crisis people may be disorganized or overwhelmed. Therapeutic communication skills (such as active listening, giving factual reassurance, and conveying hope) are essential to help the person feel heard and supported. It is also the nurse’s responsibility to mobilize the patient’s support network (family, friends) and involve interprofessional resources (such as social workers or crisis counselors) as needed to facilitate recovery¹⁵⁶. In a hospital setting, clear communication among the team about the crisis plan is important to ensure consistent support¹⁵⁶. Throughout, the nurse monitors the patient’s anxiety levels, coping responses, and physical needs (as crises can disrupt eating, sleeping, etc., requiring basic care).

Crisis Intervention Models: Structured models guide clinicians through helping an individual in crisis. One commonly used framework is the SAFER-R model (developed by Dr. George Everly), which outlines a stepwise approach: Stabilize the situation and ensure safety, Acknowledge the crisis and the person’s reactions, Facilitate understanding of what happened and the emotions involved, Encourage adaptive coping and alternative solutions, foster Recovery, and, if needed, Referral for further help¹⁵⁶. This model aims to provide psychological first aid and help individuals regain baseline functioning after an acute crisis.

Another widely cited approach is Roberts’ Seven-Stage Crisis Intervention Model, which provides a systematic roadmap for assessment and action¹⁵⁶. The stages in Roberts’ model are as follows:

  1. Plan and conduct crisis assessment (including risk of harm): Assess the precipitating event, the client’s mental and medical status, and any safety risks (such as suicidal or violent impulses)¹⁵⁶. Ensuring the individual’s physical safety (and that of others) is the first priority in any crisis.

  2. Establish rapport and rapidly build relationship: Use a calm, caring demeanor, active listening, and reassurance to develop trust¹⁵⁶. A nonjudgmental stance and empathy help the person feel supported and less alone in the crisis.

  3. Identify major problems: Clarify the issues that led to the crisis. Encourage the person to describe what happened and which aspect feels most overwhelming¹⁵⁶. Focus on the “here and now” stressors rather than exhaustive history-taking. Identifying the focal problem guides relevant interventions.

  4. Deal with feelings and emotions: Allow ventilation of feelings. The nurse uses therapeutic communication (reflection, validation) to let the person express anger, grief, fear, etc., which can relieve pressure¹⁵⁶. Help the client label feelings and normalize their emotional responses as understandable given the situation.

  5. Generate and explore alternatives (new coping strategies): Once acute emotions are vented, assist the person in thinking of options or recall what has helped in past struggles¹⁵⁶. This may involve exploring support systems, coping skills, or solutions they haven’t tried. The nurse may offer suggestions or reframe the problem to spark hope and alternatives (while steering clear of giving direct advice unless necessary).

  6. Develop and implement an action plan: Jointly formulate a concrete plan to alleviate the crisis. This often includes practical steps (e.g. connecting with a relative, scheduling a counseling appointment, or removing a stressor) and can involve short-term use of medications or hospitalization if needed¹⁵⁶. The plan should leverage available supports (family, community resources) and ensure the individual is committed to the next steps.

  7. Follow up: Arrange for follow-up contact to evaluate progress and provide additional support or referrals¹⁵⁶. A later “booster” session (e.g. a week or two post-crisis) can help ensure the crisis is truly resolved and reinforce new coping strategies.

By following a structured model, nurses and other crisis workers can methodically ensure they haven’t missed critical elements (like safety assessment or follow-up). In practice, these stages often overlap, but they provide a useful checklist. For example, a college student who was sexually assaulted (adventitious crisis) coming to the campus health center would first be assessed for safety and acute medical needs (Stage 1), the nurse would establish a supportive rapport (Stage 2), identify that the assault and fear of stigma are the major problems (Stage 3), allow the student to express her fear and anger (Stage 4), explore options like talking to a counselor or family member (Stage 5), help make an action plan for medical care, counseling, and legal reporting (Stage 6), and arrange a follow-up visit the next week (Stage 7).

Clinical Example: Situational Crisis: A 45-year-old patient comes to the clinic in panic after being laid off unexpectedly from his job of 20 years. He reports chest tightness, inability to sleep, and feelings of hopelessness since the job loss two days ago. The nurse recognizes this as a situational crisis. In the exam room, she first ensures the patient is not experiencing a medical emergency (his vitals and ECG are normal) and that he has no intent to self-harm (safety check). She then adopts a calm, supportive tone, acknowledging how upsetting and shocking this loss must be (establishing rapport and allowing feelings). She encourages him to vent about his worries (finances, identity) and validates his emotions as normal. Together, they identify his immediate needs: applying for unemployment benefits and talking with his family. The nurse helps him brainstorm a plan for the next few days, including contacting a previous colleague about job leads and scheduling a follow-up with a career counselor. She also provides a referral to an anxiety support group. By the end of the visit, the patient appears calmer, expresses relief that he has a plan, and agrees to follow up with the nurse in one week. This example illustrates nursing intervention across the crisis stages – addressing safety, emotional support, problem-solving, and follow-up.

DSM-5 vs. Nursing Diagnoses

In mental health care, nurses must understand the distinction between medical psychiatric diagnoses (from the DSM-5) and nursing diagnoses (from NANDA-I), and how both guide patient care. The Diagnostic and Statistical Manual of Mental Disorders, 5th Edition (DSM-5) is the standard classification system published by the American Psychiatric Association for diagnosing psychiatric conditions¹⁵⁷. DSM-5 provides criteria for hundreds of mental disorders – specifying symptom profiles and duration (e.g. criteria for Major Depressive Disorder or Schizophrenia). Physicians, psychiatrists, psychologists, and advanced practice psychiatric nurses use DSM-5 criteria to identify and name a patient’s mental health disorder¹⁵⁷. A DSM-5 diagnosis focuses on the illness pathology – it labels the clinical syndrome (for example, generalized anxiety disorder, bipolar I disorder, etc.) based on patterns of signs and symptoms. This helps in selecting medical treatments and communicating within the mental health team about the patient’s condition.

In contrast, nursing diagnoses (as defined by NANDA International) are clinical judgments about the human responses to health conditions¹⁵⁸. Rather than naming an illness, a nursing diagnosis describes a patient’s needs, problems, or life processes that nurses can address independently. Nursing diagnoses are holistic and individualized: they consider how the mental illness (or life stressor) is affecting the person’s life, functioning, and well-being. For example, two patients might both have the DSM-5 diagnosis Schizophrenia, but one could have a nursing diagnosis of Disturbed Sensory Perception related to hearing hallucinated voices, while another has Social Isolation related to withdrawal and mistrust. The medical diagnosis is the same in both, but their nursing diagnoses (and thus care plans) differ based on each person’s specific responses and challenges. NANDA-I periodically publishes an approved list of nursing diagnoses with definitions and defining characteristics¹⁵⁸.

How Nurses Use Both: Nurses do not diagnose mental disorders (that’s the role of licensed independent practitioners using DSM-5), but they do need to understand DSM-5 diagnoses to inform their care. The DSM-5 diagnosis tells the nurse the general clinical picture – for instance, if a patient is admitted with Major Depressive Disorder, severe, the nurse knows to expect symptoms like depressed mood, low energy, sleep/appetite changes, possible suicidal ideation, etc. This guides initial assessment and awareness of risks. The nurse will then formulate nursing diagnoses that address the patient’s responses to the depression. For a depressed patient, common nursing diagnoses might include Risk for Self-Directed Violence, Hopelessness, Imbalanced Nutrition: Less than Body Requirements, or Disturbed Sleep Pattern, depending on that individual’s presentation​wtcs.pressbooks.pub. These nursing diagnoses drive the nursing interventions and care plan – for example, Hopelessness would lead the nurse to implement interventions fostering hope, such as helping the patient set small achievable goals each day.

Nursing diagnoses often encompass potential problems as well. While DSM-5 focuses on actual disorders present, nurses also assess risk factors and may use “risk for” diagnoses. For instance, a patient with DSM-5 Alcohol Use Disorder might not currently be violent, but the nurse could identify Risk for Other-Directed Violence if that patient has a history of aggressive behavior while intoxicated. This proactive stance is part of nursing’s holistic approach.

Care Planning: In practice, the DSM-5 diagnosis and nursing diagnoses are both included in a psychiatric patient’s care plan. The DSM-5 label might be recorded as the “medical diagnosis” (e.g. Borderline Personality Disorder) on the chart, while the nursing diagnoses (e.g. Self-Mutilation, Impaired Coping, Chronic Low Self-Esteem) are listed in the nursing care plan with specific outcomes and interventions. Nurses collaborate with the treatment team using the DSM-5 diagnosis to ensure consistency in understanding the patient’s illness and selecting appropriate evidence-based interventions (for example, knowing a patient has PTSD informs the team that trauma-informed care is crucial). Simultaneously, nurses implement and evaluate interventions based on nursing diagnoses, such as monitoring for suicide risk or improving sleep hygiene.

Example – Depression vs. Nursing Diagnoses: A patient with DSM-5 Major Depressive Disorder may present with persistent sadness, weight loss from poor appetite, insomnia, fatigue, and feelings of worthlessness. From a nursing perspective, relevant nursing diagnoses could include:

The nurse will craft interventions targeting each of these. For Imbalanced Nutrition, interventions might include small frequent meals, nutrition consult, or monitoring weight. For Hopelessness, interventions include spending time with the patient to convey caring, helping them verbalize feelings, and assisting in setting small goals to foster a sense of achievement. All these address the human needs resulting from the depression. In contrast, the DSM-5 diagnosis of Major Depressive Disorder might guide the provider to prescribe an antidepressant medication or therapy modality – but it’s the nursing diagnoses that guide the day-to-day care by the nursing staff.

Example – Schizophrenia vs. Nursing Diagnoses: A patient with DSM-5 Schizophrenia may have symptoms of auditory hallucinations, delusions, social withdrawal, and disorganized speech. Possible nursing diagnoses include:

Using these nursing diagnoses, the nurse implements specific interventions: for Disturbed Sensory Perception, the nurse might regularly ask the patient if they are hearing voices and how they are managing them, teach distraction techniques, or ensure a quiet environment. For Social Isolation, the nurse would make brief, frequent attempts to engage the patient in nonthreatening one-on-one interactions, and involve them in simple group activities as tolerated to gradually increase social contact. These interventions differ from, but complement, the medical treatment plan (which for schizophrenia might include antipsychotic medications and psychotherapy). By addressing nursing diagnoses, the nurse helps the patient cope with symptoms and improve functional living skills, beyond just treating the illness itself.

In summary, DSM-5 diagnoses and nursing diagnoses serve different purposes: DSM-5 gives the name of the disease and guides medical treatment, while nursing diagnoses identify the patient’s responses and needs, guiding holistic nursing care. Nurses integrate both: understanding the DSM-5 diagnosis to inform their knowledge of prognosis and standard therapies, and simultaneously assessing each patient uniquely to plan nursing interventions that promote safety, psychosocial well-being, and optimal functioning¹⁵⁹. Utilizing both frameworks ensures comprehensive care: the “illness” is treated and the “person” is cared for.

Legal and Ethical Considerations

Mental health practice is governed by important legal rights and ethical principles to protect patients. Psychiatric patients have all the fundamental rights of any patient, but certain issues (like involuntary treatment or confidentiality of sensitive information) require special attention in mental health settings. Nurses must be knowledgeable about these to advocate for their patients and practice within the law and professional ethics.

Key Patient Rights: Some critical patient rights in mental health include:

Duty to Warn and Protect: The Tarasoff rulings (Tarasoff I & II in 1974 and 1976) in California created the clinician’s duty to warn or protect third parties from serious threats posed by a patient¹⁶⁰. In the famous case, a patient told his psychologist he intended to kill an identifiable victim (Tatiana Tarasoff). The clinicians did not warn her, and she was later killed. The court decided that protecting identifiable potential victims outweighs maintaining patient confidentiality in such cases. As a result, in most states, mental health professionals must breach confidentiality to warn the intended victim and/or law enforcement if a patient credibly threatens to seriously harm someone. Some states make this duty mandatory, others permissive, but it has become an established ethical and legal standard in mental health. Nurses should be aware of their state’s specific laws but generally should report up the chain of command if a patient makes a violent threat. The duty to protect may be discharged by warning the victim, notifying police, or arranging involuntary hospitalization of the patient – the key is taking reasonable action to prevent harm¹⁶⁰. This duty is an exception to confidentiality and aligns with the ethical principle of nonmaleficence (do no harm) – here applied to protecting others from harm.

Involuntary Commitment (Civil Commitment): Mental health law permits, under strict conditions, the involuntary hospitalization and treatment of individuals with severe mental illness. This is an area where patients’ civil liberties are balanced against safety needs. In the U.S., each state has its own laws defining the criteria and process. Generally, to be involuntarily admitted (committed), an individual must be suffering from a mental illness and be an imminent danger to self or others or be gravely disabled (unable to provide for basic personal needs for health and safety)¹⁶². There must usually be evidence of recent behaviors that pose a serious risk (e.g. a suicide attempt or violent assault, or extreme self-neglect due to psychosis). In an emergency, a short-term involuntary hold (commonly 72 hours) can be initiated by certain professionals or law officers to allow evaluation¹⁶¹. For longer commitments, a court hearing is required, and the patient has the right to legal representation and to contest the commitment. Involuntary commitment is considered a massive curtailment of liberty, so legal safeguards (writ of habeas corpus, judicial review) are in place¹⁶². Nurses working with involuntarily hospitalized patients must understand that, despite the commitment, these patients retain rights (to refuse medication in some cases, to converse with attorneys or advocates, to humane environment, etc.) and deserve the same respectful care as anyone. Often, effective engagement by the nursing staff can encourage involuntary patients to participate more willingly in treatment over time.

One example of involuntary treatment law is Florida’s Baker Act. The Baker Act provides a process for emergency involuntary psychiatric examination of individuals who are believed to have a mental illness and are unsafe②¹⁶¹. Under the Baker Act, a person can be transported to a designated receiving facility for up to 72 hours for evaluation if there is reason to believe they are a danger to themselves (e.g. suicidal or unable to care for basic needs) or a danger to others, due to mental illness¹⁶¹. During that time, psychiatrists assess whether criteria for further involuntary treatment are met; if so, a court order is needed to extend the hospitalization. This law illustrates the balance between individual rights and safety – it allows intervention to prevent harm, but also mandates timely evaluation and due process. Florida also has the Marchman Act for substance abuse, which similarly enables involuntary assessment and treatment for individuals impaired by drugs or alcohol who pose a risk to themselves or others (for example, someone with severe addiction who is unable to make rational decisions about treatment)¹⁶². The Marchman Act can involve the court ordering a person to undergo detox or rehab if certain criteria are met. As a nurse, it’s important to know your state’s process for involuntary admission, so you can ensure it’s initiated when necessary (e.g. if a patient is acutely psychotic and refuses help) and that the patient’s rights are upheld throughout (explaining the process to them, involving advocacy as appropriate).

Ethical Frameworks in Mental Health Nursing: Mental health nurses are guided by the same ethical principles as all nurses, but these principles can become especially pertinent in psychiatry where issues of autonomy, paternalism, and boundary setting are common. The American Nurses Association (ANA) Code of Ethics for Nurses (2015) is a foundational document outlining the ethical obligations of nurses¹⁶³. It contains nine provisions that emphasize values like respect, advocacy, duty to self and others, and social justice. For example, Provision 1 states that “The nurse practices with compassion and respect for the inherent dignity, worth, and unique attributes of every person”¹⁶³. This means that no matter a patient’s behavior or illness (for instance, a patient who is psychotic and yelling obscenities), the nurse must recognize their intrinsic dignity and treat them with respect. Provision 2 emphasizes the nurse’s primary commitment to the patient’s well-being and interests¹⁶³ – in mental health, this translates to being a patient advocate even when the patient’s wishes conflict with others’ (for example, supporting a stable patient’s decision to refuse a certain medication, or advocating for a less restrictive intervention when possible). The Code of Ethics provides a moral compass in situations that may be legally permitted but ethically complex (such as restraining a violent patient – the code would urge continual evaluation and least-harm approaches).

Several core ethical principles are particularly relevant in mental health care:

In practice, ethical dilemmas can arise. For instance, consider a depressed patient who refuses to eat or drink because they want to die – respecting autonomy would mean honoring refusal of food, but beneficence would urge us to intervene to preserve life. The nurse would likely convene the team, involve an ethics consult if needed, and consider the patient’s decision-making capacity. Perhaps temporary tube feeding might be justified under beneficence if the patient is judged incapable due to severe depression, while simultaneously working to treat the depression so the patient can regain autonomy. In all cases, mental health nurses rely on the ANA Code, ethical principles, and often interprofessional discussion to navigate these challenging situations.

By understanding legal rights and ethical principles, nurses can be strong advocates for their mental health patients. Advocacy might mean protecting a patient’s rights in a court hearing, ensuring they aren’t unduly restrained, or simply providing dignified, respectful care. Ethics and law go hand in hand: laws like the Baker Act or HIPAA set the framework, and ethical practice ensures those laws are applied in the most humane and just way. The ultimate goal is to uphold the dignity, rights, and well-being of individuals with mental health needs while also safeguarding safety – a balance that is at the heart of psychiatric nursing practice.

Neurotransmitter Basics (Psychopharmacology)

Mental illnesses are often linked to dysregulation of key brain neurotransmitters. Understanding the roles of major neurotransmitters helps explain the symptoms of certain disorders and the actions of psychiatric medications. Four important neurotransmitters in mental health are serotonin, dopamine, norepinephrine, and GABA. Each has distinct functions in the brain and is targeted by various psychotropic drug classes.

To connect neurotransmitters to medication classes commonly encountered:

In mental health, medications often target these neurotransmitter systems to correct imbalances. For example, a patient with panic disorder might be treated with an SSRI daily (to increase serotonin and reduce overall anxiety) and given a benzodiazepine as needed for panic attacks (to quickly boost GABA during acute episodes). A patient with schizophrenia will likely be on an antipsychotic to reduce dopamine and thus alleviate psychosis; if that patient also has anxiety or insomnia, low-dose benzodiazepine might be added temporarily – again affecting GABA.

Understanding the basics of neurotransmitters helps nurses anticipate both therapeutic effects and side effects of psychotropic medications. It also aids in patient teaching – for instance, explaining that the medication for depression is “working on serotonin in your brain to help improve your mood and anxiety” can make the concept less abstract for a patient. Moreover, recognizing neurotransmitter symptoms (like signs of serotonin syndrome, or extrapyramidal symptoms from dopamine blockade) allows for prompt nursing interventions. While the brain is complex and mental illnesses cannot be reduced to just one chemical, these four neurotransmitters are central players in many psychiatric disorders. Effective psychopharmacology often means finding the right balance – increasing or decreasing specific neurotransmitter activity – to restore healthier brain function and alleviate patients’ suffering. Nurses, as the providers who often see patients most frequently, play a key role in monitoring these treatments, reinforcing adherence, and providing education and support as patients’ brain chemistry – and correspondingly their mental state – improves with therapy.

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  8. Florida Senate. Bill Summary: CS/CS/HB 7021 — Mental Health and Substance Abuse [Internet]. Tallahassee, FL: The Florida Senate; 2024 [cited 2025 Apr 10]. Available from: https://www.flsenate.gov/Committees/billsummaries/2024/html/3526.

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